Walking the Reimbursement Maze: Challenges Faced by Health Care Professionals (Design Series Meeting #3)

Health Security Plan Design Series #3: Walking the Reimbursement Maze (Dec. 11 @ 10AM)

How Do Health Care Professionals Get Paid, and What Problems Do They Face?

We're all familiar with the patient side of paying health care professionals for the services they provide. For most of us in New Mexico, that involves our pocketbooks—and our insurance companies.

But how does this process look from the point of view of our state's health care professionals?

Unfortunately, all too often, they feel like the hapless medical professional in this cartoon, preparing to walk the reimbursement maze.

How health care professionals get paid—and the problems with the current process—is the subject of the third Zoom meeting in our Health Security Plan Design series.

Our panel of health care professionals will describe some of the administrative challenges they face every day. Dealing with this inefficient, administratively complex, and time-consuming reimbursement maze impacts patient care and can lead to frustration and professional burnout.

Identifying the problems with our current system will help us incorporate solutions into the design of the NM Health Security Plan (the subject of a future Zoom meeting!).

Register today!

When: Saturday, December 11, 10:0011:45 AM

Where: via Zoom

This meeting is free, but registration is required.


The Legislative Session Is Around the Corner!

The 2022 New Mexico legislative session will be here before we know it, running from January 18 to February 17.

This year, we'll be focusing on getting more funding to continue the Health Security planning and design process. We've been working closely with Sen. Jerry Ortiz y Pino, vice chair of the interim Legislative Health & Human Services Committee, to prepare for the 2022 session.

Supt. Toal Shares Update During October Meeting

On October 19, we were honored to have Superintendent of Insurance Russell Toal as our featured speaker for the second installment of our fall Health Security Plan Design Series.

The Office of the Superintendent of Insurance is overseeing this first year of the Health Security Plan design process, and Supt. Toal updated us on what his office has been doing and what we can expect for the remainder of the year. We had 50 people from all over the state join us for the meeting, including four legislators.

Supt. Toal outlined the issues being researched this year, and he noted that the goal is to be able to share the results of that research before the 2022 legislative session begins.

You’ll be hearing more about the legislature in the coming months—our goal for this session is to make sure that funding to continue this important process is included in next year’s state budget. And, of course, we’ll need your help!

The Superintendent described three of this year’s four priority research areas. The fourth, an analysis of key research needed in the future, is being undertaken by an expert from New Mexico State University.

Research Issue #1

Research on federal laws and waivers applicable to the Health Security Plan is being completed by experts at George Washington University. Their analysis will explore what the laws say, what waivers are available and how they could be used, and how these federal laws and waivers might shape the Health Security Plan’s design.

Research Issue #2

Research on provider payment options is being undertaken by experts from Columbia University and Rutgers University. They are analyzing payment models and methodologies used in other countries and states and will also be gathering input from health care providers. Their report will encompass such areas as policies and models for pricing health care services, utilizing US and international models; integrating lessons from US and international experiences; and proposed benchmarks.

Research Issue #3

Research on hospital global budgets is being done by New Mexico and national experts. They will provide an overview of global budgeting, examples from other countries/states, opportunities and challenges, and other key topics. Their report will address feasibility and implementation barriers and also provide recommendations.

New Mexico has an opportunity to receive multi-year funding from the Centers for Medicare & Medicaid Services (CMS) to develop a global budget system, an approach that has been very successful in Maryland. (For more on Maryland’s system, take a look at last week's New York Times article “A $1,775 Doctor’s Visit Cost About $350 in Maryland. Here’s Why.”)

Much of the meeting was spent answering participants’ questions. One issue that was raised was getting additional funding to continue the design process. Supt. Toal noted that the two main Health Security sponsors (Rep. Debbie Armstrong and Sen. Jerry Ortiz y Pino) “seem optimistic that the legislature will continue to fund research that’s going to be necessary, and that really is critical to be able to answer the questions that have been posed over the years.”

There were also very encouraging comments from attending legislators:

“It’s really great to see folks looking at innovative ways to solve problems in a poor state in the area of health care.” – Rep. Marian Matthews

“This discussion just points up the need we have to keep going; we can’t stop. . . . We have a lot of money this year. So if money is needed for a piece of this, this is the year to ask in the 30-day session.” – Sen. Liz Stefanics

“If there are some opportunities to take advantage of some of this one-time money, we need to do that.” – Sen. Harold Pope Jr.

We want to thank Supt. Toal and his staff (particularly project manager Colin Baillio) for the significant time and energy they are devoting to the Health Security Plan design phase.

For more details, watch the recording of the meeting.

The first meeting in this series, with Rep. Armstrong and Sen. Ortiz y Pino, is also available online.


Up Next: Paying Our Health Care Professionals

The next topic in our fall Health Security Plan Design Series is provider payments. This issue will be divided into two sessions, with the first session focusing on how health care professionals get paid now, and the second session presenting a variety of other payment options, drawn from other countries and systems.


Welcome!

A big welcome to our newest member organizations, the New Mexico Psychological Association and the State Psychologist Association of New Mexico!

If your organization is interested in becoming a member of our coalition or would like a presentation to their board or membership, please email us.

Supt. of Insurance Up Next in Fall Zoom Series

The Health Security Plan Design Process from the Inside:
Come Listen to the Superintendent of Insurance!

Next Tuesday, Superintendent of Insurance Russell Toal will be joining us for the second meeting in our fall Health Security Plan Design series.

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Register today!

When: Tuesday, October 19, 6:15-7:30 PM
Where: via Zoom

This meeting is free, but registration is required.

The 2021 legislature directed funding for the first year of the Health Security Plan design process to the Office of the Superintendent of Insurance, and Superintendent Toal will be giving us an inside look at how his office has been coordinating this important effort.

After meetings held earlier this year with Health Security sponsors Rep. Debbie Armstrong and Sen. Jerry Ortiz y Pino (who were featured at our first fall meeting) and with Campaign representatives, the Superintendent's Office is focusing on four priority research areas for the Health Security Plan. Consultants have now been hired for this foundational research, and Superintendent Toal will be talking about these accomplishments and other developments on October 19.

Meet Our New Member Outreach Organizer

The Campaign Now Has a Member Outreach Organizer!

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Madison Gonya grew up in Rio Rancho and graduated from the University of New Mexico in 2020. She is now pursuing her master’s degree in health care administration, also at UNM. She is particularly interested in systemic health care reform, which brought her to us.

As our new member outreach organizer, Madison will be working with the Campaign’s member organizations to make sure they are up to date on Health Security developments, are knowledgeable about how they can help to move Health Security forward, and have what they need to engage and inform their own members and communities.

A big welcome to Madison!

May 2022 update: Madison received her master’s degree in May 2022 and is now working full-time for UNM.

Fall Zoom Series Off to a Great Start!

Fall Zoom Series Off to a Great Start!

Our fall Health Security Plan Design series began last week with a conversation with Health Security champions Rep. Debbie Armstrong and Sen. Jerry Ortiz y Pino. We had almost 80 participants on Zoom, and some great questions for our two guests.

One of those questions was about how we can recruit more doctors to our state.

In his response, Sen. Ortiz y Pino spoke of some of the selling points he sees our state as having under Health Security: "If we had better reimbursement levels, if we have a simpler system that doesn’t put so many demands for paperwork on the doctors, if we have a system in which they are able to practice at the top of their scope of work, their skill level, that would make New Mexico very attractive, I think, and would help us recruit better and retain the ones we have."

We are so grateful to Sen. Ortiz y Pino and Rep. Armstrong for being our speakers at the meeting. They closed with hopeful and forward-looking thoughts:

Rep. Armstrong: "This is further than we've ever been before… As the bill had been introduced over the years, this is the work that was contemplated of the commission. We're just doing it first, before getting a commission on board… It doesn't work just to do--as we found out--just to do a fiscal analysis if you don't have the underlying questions and assumptions pinned down. This is great work. I would just say, it's been my honor to be a champion."

Sen. Ortiz y Pino: "We're getting very close. We're not talking in terms of theory anymore. We're talking now about how this [the Health Security Plan] would look in an actual plan that we can put down on paper and take to the legislature and say, 'Here we are: step 1, step 2, step 3. And this is what the costs estimates are for this. And these are the federal laws that we have to get waivers from… And this is the way it can be done, a blueprint, a roadmap if you will, about how to get there.'"

A recording of the meeting can be viewed below. (While the live meeting spotlighted our speakers and moderator, the recording shows gallery view.)

Key Legislators to Share Health Security Advances

What’s the Latest on the Health Security Design Process?

On Wednesday, September 29, Rep. Debbie Armstrong and Sen. Jerry Ortiz y Pino will kick off our fall Health Security Plan Design Process series, which will be held via Zoom.

These dedicated Health Security Act sponsors have been instrumental in moving the Health Security planning & design phase forward. They’ll be talking about what’s currently happening with the design process and what they’re envisioning as we move ahead.

The 2021 legislature allocated $575,000 to the Office of the Superintendent of Insurance to begin the Health Security design process. This first year focuses on four priority research areas. Through discussions with the Superintendent of Insurance, Rep. Armstrong and Sen. Ortiz y Pino have been actively involved in guiding this process.

Register here to attend the September 29 meeting (6:15-7:30 PM).

Health Security Design Process: Latest News & Priority Areas

The Latest on the Health Security Design Process

We are working hard to ensure that the Health Security Plan design process gets underway as quickly as possible. The Office of the Superintendent of Insurance, which is supervising this process, is actively searching for the right consultants to begin the required research to create our innovative homegrown plan.

This is a very new phase in the history of our Campaign. We are working closely with the Office of the Superintendent, doing everything we can to make sure the Plan design is conducted in a way that is transparent and provides for public input.

Current Status

Rep. Debbie Armstrong, Sen. Jerry Ortiz y Pino, and several of us from the Health Security for New Mexicans Campaign met with the Superintendent of Insurance, Russell Toal, and some of his staff earlier in the summer.

The Superintendent wants to hire consultants to get going with the design process ASAP rather than wait for an advisory council to be created (which will take some time to set up). We raised the importance of an advisory council in terms of oversight. Transparency and public input are key factors in this process to design our own New Mexico health plan!

We presented several issue areas that we considered top priority to research. The Superintendent felt that researching the first four priority issue areas would be reasonable in the first year. Others will have to be researched in subsequent years of this multiyear process.

Priority Design Areas

Below are the top four priority issue areas to be researched this year (the fiscal year ends June 30, 2022). The focus is on coming up with initial design ideas, not – at this time making decisions on the best path forward.

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1. Investigation of federal waivers and agreements (regarding Medicaid, Medicare, and the Affordable Care Act’s Waiver for State Innovation, etc.) that will set the parameters of what we can and cannot do. Obviously, we want to maximize federal funding, and compliance with current regulations is necessary to make the Health Security Plan a reality.

2. Research that identifies all the topics and data required to be able to conduct a solid cost analysis of the Health Security Plan. After the structure and details of the Health Security Plan have been determined, a cost analysis will need to be conducted of the Plan as designed (not as projected, which is what the three existing studies analyzed). By identifying what data points will be needed to do that analysis, we can make sure that all that information is collected. This research area should result in an overall blueprint of what needs to be done.

3. Exploration of provider payment system methodologies, taking into consideration different settings – private practices, independent group practices, group practices affiliated with hospitals, and salaried health care providers (such as salaried physicians who work for hospitals).

This research should include the pros and cons of fee for service, value-based options, and other payment mechanisms, including an all-payer rate payment system. (An all-payer system sets uniform reimbursement rates that apply to all health care providers and to all payers, or insurers, in a state.)

This line of research should provide a range of options that might possibly work across settings and simplify what has become a complicated and error-prone coding system. The coding systems currently used by public and private insurers are complex, costly, time consuming and frustrating for providers, and take time away from patient care.

4. Research on global budgets for hospitals. Global budgets are another name for fixed operating budgets. Under a global budget system, hospitals and other health facilities have a predictable, sustainable revenue stream to cover their costs; they no longer need to rely on a complex fee-for-service system.

Senator Ortiz y Pino’s 2021 global budgets bill (SB 351), which was introduced late in the session, would have created a task force whose goal was to come up with a global budget system that works for New Mexico and to request funding from the Centers for Medicare & Medicaid Services (CMS) to develop it. Both Maryland and Pennsylvania have received substantial multiyear funding to develop such a system (within the current private insurance structure). The New Mexico Hospital Association testified in favor of SB 351, and this approach is expected to especially help rural hospitals in our state.

The priority issue areas that we had identified included two beyond the four that Superintendent Toal feels are doable within the first year. These two additional areas are bulk purchasing of drugs, medical equipment, and supplies, and IT system requirements. Rep. Armstrong has noted that the interim Legislative Health and Human Services Committee will be working on the issue of bulk purchasing of drugs, so hopefully that will be moving forward separately.

Additional areas to be researched can be found here. Everyday New Mexicans, medical professionals, and state legislators need to have full information on what the options are before making decisions on what the Health Security Plan will include!

We are proud that New Mexico is the first state to take the groundbreaking step of developing its own health plan – and we know this wouldn’t be happening without the dedication of Health Security supporters across the state. Thank you!

State-Based Universal Health Care Act Introduced

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Last week, Congressman Ro Khanna introduced the State-Based Universal Health Care Act (H.R. 3775). This bill would make it easier for states to receive the needed federal waivers and funds to develop their own health plans to provide coverage to state residents.

“Recognizing the unique position of American states to lead the push for universal health care, Rep. Khanna’s bill provides states with historic access to federal funding streams and regulatory flexibility necessary to implement and support affordable, universal health care plans,” states the press release introducing the bill.

If the last year proved anything, it is that universal health coverage is not optional: it’s urgent,” said Rep. Ro Khanna. “We’ve seen the power in providing unfettered and uncomplicated access to rapid testing, treatment, and vaccination during the COVID-19 pandemic. As the wealthiest nation on earth, we must extend that kind of coverage to the whole of our health care system. That’s why I’m proud to reintroduce this critical legislation and give every state in this nation the power to provide coverage for their residents.”

We are asking our congressional delegation to support this legislation and to sign on as co-sponsors.

Design Phase Update!

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As you know, the 2021 NM legislature appropriated $575,000 to begin the design process of the Health Security Plan. While the 2019 Health Security Act laid out the framework for the Health Security Plan, there are a lot of operational details still to be worked out before enrollment can begin.

The NM Office of Superintendent of Insurance is responsible for overseeing this process. We have had several discussions with key legislators and have been working closely with Rep. Debbie Armstrong and Sen. Jerry Ortiz y Pino to provide guidance to Superintendent of Insurance Russell Toal and his staff.

At the end of May, we had a good meeting with the Superintendent about the Health Security design process. We discussed what might be accomplished this year, and what the priorities are as this multiyear process begins. The Office of Superintendent of Insurance is currently developing a work plan for our review.

We are so excited to see the design work begin! This is the first time in the United States that a state is rolling up its sleeves to figure out the details of a plan that will automatically provide comprehensive coverage to most residents.

Supreme Court Again Upholds Affordable Care Act

For the third time, the Affordable Care Act has survived a challenge in the Supreme Court.

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The court determined that the plaintiffs—Texas and 17 other Republican-led states—did not have legal standing in the case. The court did not rule on the substance of the case, which centered on whether Congress's 2017 removal of the financial penalty for not buying health insurance meant that the entire law was unconstitutional.

This is great news for the roughly 20 million people who would have lost health care coverage if the ACA had been struck down. The ACA, of course, also protects those with preexisting conditions, forbids copays for certain preventive care services, and prohibits lifetime caps on benefits, among other advances.

For a full explanation of the case, see this morning's coverage from Kaiser Health News.

What's Next for Health Security?

What's Next?

As we’ve noted before, the $575,000 legislative appropriation for Health Security planning and design goes to the Office of the Superintendent of Insurance.

So what's next? The next step for the Campaign is to work with Rep. Armstrong and Sen. Jerry Ortiz y Pino to set up a meeting with the Superintendent's office to discuss the Health Security planning and design processand to ensure that the process is transparent and includes public input.

This is an exciting new phase for Health Security. Advocacy and education will still be the Campaign's focus, but with special attention on the specifics of how to create our own health plan. This may sound complicated, but all of us have personal experience with the current dysfunctional system!

At this stage, we all need to think about how we would like the critical provisions of the Health Security Plan to be designed—provisions that will allow easy access to comprehensive coverage, ensure choice of health care provider, address the needs of those from rural and underinsured areas of the state, and simplify what has become a complex and costly approach to health care.

A New Zoom Series

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To provide you with the information and background you'll need to evaluate the best approaches to achieve these design goals, we'll be offering a new interactive Zoom series on various design options for some of the key provisions of the Health Security Plan. We'll be inviting outside guests who are knowledgeable about these issues and about different ways to build our own health plan.

This is a challenging task—and a great opportunity. To succeed, we'll need your involvement and input to ensure the best possible outcome for our state.

We'll keep you posted on the latest developments and our new Zoom series.

Post-Session Appreciation

"Legislative Session Yields Healthcare Wins For New Mexicans"

That's the headline of Rep. Debbie Armstrong's post-session commentary, published last weekend by KRWG. In it, she lists 8 health care wins, including funding for Health Security:

“A supplemental funding budget bill includes $575,000 for the state to plan and design an innovative program to provide healthcare coverage to all New Mexicans.”

The purpose of the Health Security Planning & Design Board Act was to set up a design process for the Health Security Plan—and that's ultimately what happened. We want to thank Rep. Armstrong, Rep. Tara Lujan, and Rep. Patricia Roybal-Caballero for sponsoring the bill.

We also want to thank those who allocated some of their Junior funds to the Health Security planning and design process:

Without these 7 representatives (and 1 more mystery representative who hasn't been identified yet!), Health Security wouldn't be moving forward this year.

And we'd especially like to thank Rep. Armstrong and Paul Gibson, of Campaign member organization Retake Our Democracy, for their instrumental role in rounding up this funding by asking sympathetic House members to consider donating a portion of their funds to developing the details of the Health Security Plan. Our executive director, Mary Feldblum, was also indispensable in this effort.

Finally, we'd like to thank you. Those of you with representatives on the House committees called and emailed their representatives, asking them to support HB 203. And so many more of you were eagerly awaiting your turn to do the same. You joined HB 203's first committee hearing to register your support of the bill and were all ready for the second hearing as well. And you stuck with us even when it was unclear what path Health Security would take. We are grateful to all of you!

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